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  • Home
  • Subscribe
  • About Penelope
  • Categories
    • Donor Relations
      • Donor Acquisition
      • Donor Attrition
      • Donor Communication
      • Thanking Donors
    • Donor Research
      • Cause Marketing / Corporate Sponsorship
      • Management and Leadership
      • Staff Turnover in Fundraising
      • Young Donors
    • Fundraising
      • Door-to-Door Fundraising
      • Fundraising Events
      • Fundraising in Poor Economy
      • Modernizing Fundraising
      • Professional Fundraisers
    • Management
      • Burk Donor Survey
      • Donor Demographics and Impacts
      • Giving Tuesday
      • Stories from or about Donors
  • Cygnus Research

Modernizing Fundraising

 Can the Performance of Donor Relations Staff Be Measured?
2
0
By Penelope Burk
In Management and Leadership, Modernizing Fundraising, Professional Fundraisers
Posted June 18, 2015

Can the Performance of Donor Relations Staff Be Measured?

…why expectations in donor relations should be just as concrete as those for fundraisers who raise money, and how to measure performance

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3
0
By Penelope Burk
In Donor Acquisition, Donor Attrition, Donor-Centered Fundraising, Modernizing Fundraising
Posted March 24, 2015

One Size Never Fits All

…how taking the time to craft unique appeals even for small stakeholder groups of prospects and donors raises much more money

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17
0
By Penelope Burk
In Modernizing Fundraising, Telemarketing / Call Center Fundraising
Posted July 8, 2010

Down the Up Staircase

…how poor stewardship and miscommunication can send a donor in the wrong direction

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7
0
By Penelope Burk
In Door-to-Door Fundraising, Fundraising in Poor Economy, Modernizing Fundraising, Stories from or about Donors
Posted May 6, 2009

Is There a New Role for an Old Fundraising Program in this Recession?

…why canvassing is underrated as a fundraising program that builds relationships

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10
0
By Penelope Burk
In Donor Acquisition, Donor Attrition, Donor-Centered Fundraising, Modernizing Fundraising
Posted February 3, 2009

Could There Be a Simple Solution to Over-Solicitation?

…why over-solicitation is the #1 cause of donor attrition and how to alleviate the problem

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Burk Donor Survey

Purchase a Copy

Click here to download the Executive Summary and learn more.
Donor Centered Leadership

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Donor-Centered Leadership tackles one of our most frustrating and costly problems – the high turnover rate of staff and the financial toll it takes on not-for-profits.
Donor Centered Fundraising

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In this fully updated and substantially expanded second edition, author, researcher and fundraising expert Penelope Burk describes her groundbreaking methodology that challenges accepted fundraising practice by focusing on strategies that extend donor loyalty and significantly increase revenue. Fully updated and substantially expanded with all-new research. Also included is an entire chapted of annotated Donor-Centered thank you letters.
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