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  • Home
  • Subscribe
  • About Penelope
  • Categories
    • Donor Relations
      • Donor Acquisition
      • Donor Attrition
      • Donor Communication
      • Thanking Donors
    • Donor Research
      • Cause Marketing / Corporate Sponsorship
      • Management and Leadership
      • Staff Turnover in Fundraising
      • Young Donors
    • Fundraising
      • Door-to-Door Fundraising
      • Fundraising Events
      • Fundraising in Poor Economy
      • Modernizing Fundraising
      • Professional Fundraisers
    • Management
      • Burk Donor Survey
      • Donor Demographics and Impacts
      • Giving Tuesday
      • Stories from or about Donors
  • Cygnus Research

Archives

Author Archive for: "bbback159"
 Can the Performance of Donor Relations Staff Be Measured?
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By Penelope Burk
In Management and Leadership, Modernizing Fundraising, Professional Fundraisers
Posted June 18, 2015

Can the Performance of Donor Relations Staff Be Measured?

…why expectations in donor relations should be just as concrete as those for fundraisers who raise money, and how to measure performance

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By Penelope Burk
In Donor Acquisition, Donor Attrition, Donor-Centered Fundraising, Modernizing Fundraising
Posted March 24, 2015

One Size Never Fits All

…how taking the time to craft unique appeals even for small stakeholder groups of prospects and donors raises much more money

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By Penelope Burk
In Donor Acquisition
Posted January 13, 2015

Selling Alone Can’t Close the First Sale

…why effective donor acquisition requires a diversified mix of appeals surrounded by marketing and communications messages that are not solicitations

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By Penelope Burk
In Donor-Centered Leadership, Professional Fundraisers
Posted December 11, 2014

Because of You

…how fundraisers impact everyone’s lives

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By Penelope Burk
In Donor Demographics and Impacts, Young Donors
Posted November 4, 2014

Harnessing Young Donors’ Philanthropy

…why fundraisers should ignore the modest gift values of young donors and steward them like the major donors they are about to become

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By Penelope Burk
In Donor Acquisition, Stories from or about Donors
Posted June 11, 2014

How Philanthropy Begins

…stories from donors about the first time they made a charitable gift

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By Penelope Burk
In Management and Leadership, Professional Fundraisers, Staff Turnover in Fundraising
Posted April 7, 2014

Thank goodness the weekend is over

…how offering a flexible work environment can extend the tenure of good fundraisers

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By Penelope Burk
In Donor-Centered Leadership, Management and Leadership
Posted March 21, 2014

Too Busy Leading to Learn How to Lead

…why external training, not just on-the-job experience, is essential for anyone aspiring to management or leadership

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By Penelope Burk
In Fundraising, Stories from or about Donors, Telemarketing / Call Center Fundraising
Posted December 6, 2013

Somewhere, Out There…In a Call Center

…how a skilled and sensitive telemarketer created a lifetime donor

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By Penelope Burk
In Donor-Centered Fundraising, Thanking Donors
Posted November 13, 2013

Thank You Letters: Powerful and Profitable

…what donors say makes a thank you letter superior

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Burk Donor Survey

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Donor Centered Leadership

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Donor-Centered Leadership tackles one of our most frustrating and costly problems – the high turnover rate of staff and the financial toll it takes on not-for-profits.
Donor Centered Fundraising

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In this fully updated and substantially expanded second edition, author, researcher and fundraising expert Penelope Burk describes her groundbreaking methodology that challenges accepted fundraising practice by focusing on strategies that extend donor loyalty and significantly increase revenue. Fully updated and substantially expanded with all-new research. Also included is an entire chapted of annotated Donor-Centered thank you letters.
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